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- OShelpGuy.com accepts PayPal or Credit Cards. For other payment options, please contact us.

- No connections will be made before the donation process has been completed.

- Donations are non-refundable

Session Needs
- Please have a cell phone or other communication device, other than the computer to be worked on, that has the ability to connect to Skype, Facebook Chat, or WhatsApp.

- Make sure that you have access to internet services.

- Please back up all files on separate drive. OShelpGuy.com is not responsible for lost or damaged information.

Time
- Please allot at least 3 (three) hours for installation sessions.

- Please note that, the speed of installation and update processes will depend heavily on the speed of your internet connection.

- In the event that an installation is not completed within the time frame set, OShelpGuy.com will allot an additional session to complete your installation.

- OShelpGuy.com provides response time frames to communications. Lack of timely response will cause for session contracts to be closed.

- Missed sessions could result in forfeiture of deposit.

Take a deep breath and relax!
OShelpguy.com is dedicated to making your system function the way you want it to. We understand that computers can be very frustrating. That is why we are here for you. We will work hard to get your system functioning quickly with as little headache and frustration to you as possible. So try to stay relaxed and let us serve you.
We thank you for giving us the opportunity to help you.

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